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FAQ


POSTAGE & PACKAGING

Free Shipping in the UK.

All our candles are sent with Royal Mail and will arrive between 2-5 days depending on stock. If you need an urgent order, please email and I can let you know what I have available to ship.

International Shipping Rates available on Checkout.

 

RETURNS

We accept returns within 7 days of receiving your order. We will issue a refund (less postage costs) as long as the merchandise is in its original condition with packaging intact.

You will be responsible for the postage costs to return the item.

DAMAGED ITEMS

If you do receive a damaged item, please contact us within 2 days to arrange a replacement. We will require a photo of the damaged item.